Last Updated: [Insert Date]

At Lunza.in, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our Website.

1. Shipping Locations

We currently ship products within [Insert Countries/Regions]. If your location is not listed, please contact us at shop@lunza.in or call us at 8962327988 to inquire about shipping availability.

2. Processing Time

  • Orders are typically processed within [Insert Processing Time, e.g., 1-2 business days] after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within [Insert Timeframe, e.g., 3-7 business days].
  • Express Shipping: Delivery within [Insert Timeframe, e.g., 1-3 business days].

Please note: Delivery times may vary based on your location and external factors such as weather or carrier delays.

4. Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

6. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange for reshipment. Additional shipping charges may apply.

7. International Shipping

For international orders:

  • Customs duties, taxes, or other fees may apply and are the responsibility of the recipient.
  • Delivery times for international orders may vary based on customs clearance and local delivery services.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately at shop@lunza.in with photos of the damage.
  • If your package is lost in transit, we will work with the carrier to locate it or arrange for a replacement/refund.

9. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us:

Email: shop@lunza.in
Phone: 8962327988
Address: Gandai, Chhattisgarh

Thank you for choosing Lunza.in. We strive to ensure a smooth and reliable shipping experience for all our customers.